Returns FAQ

Returns will be refunded after we inspected items and a staff member declares the items are in their original condition.

You may return an item within the first 14 days after receipt so long as the items are in the original condition for a full refund, this excludes sale items.

You may exchange an item within 30 days of receipt for another item or store credit. This does not apply to the Remix Casuals Blackburn shop.

Shipping & Return


  • No refunds are available for sale items – only exchange or store credit
  • Products must be in the condition you received them and in the original box and/or packaging.
  • Any electronic product that has been opened and/or used cannot be returned unless the unit was received defective.
  • A Separate box should be used to ship back with the original box inside. The Original box cannot be used as packaging for shipping.
  • Due to Nikes’ new regulations, unfortunately, we are unable to ship products outside of the EU, orders will be cancelled.
  • Due to Levi’s® new guidelines, unfortunately, we are unable to ship products outside of the EU, orders will be cancelled.

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  • Items worn, with stains, smelling of smoke, aftershave or washing powder, cannot be returned. If you do ship such items, we will not be responsible for processing and returning such items.
  • Shipping & handling is not refundable for returns.
  • Gift vouchers are not refundable
  • We accept returns for shoes 14 days from the date of receipt only if there is a defect in the shoe, or if they are unworn.
  • Shoes returned between the 14th – 30th days of receipt would be eligible for Store Credit only.
  • Any shoe that has wear on it without a defect can NOT be returned.
  • A refund will not be granted for items which are returned with obvious wear or when footwear packaging is damaged and is not responsible for returning the shoes to you.
About Us

The Blackburn based store is an independently owned business and attracts shoppers from across the country for their distinctive and unique clothing.

Remix Casuals stock a range of the latest urban brands including Stussy, Vans, Carhartt, Adidas, New Balance, HUF and many more.